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Your trust is our strength. By creating and using an account on 227bat, you agree to this Privacy Policy. This policy is written in Bengali so you can understand it with ease.
Introduction
227bat (hereinafter "we", "us", or "the Platform") is an online betting and gaming platform. This Privacy Policy explains how we collect your personal data, the purposes for which it is used, and how we keep it secure.
This policy applies to our website (227bat.app), mobile application, and all related services. We are committed to respecting your privacy at all times.
In simple terms: We use your data solely to provide our services and meet legal obligations. Nothing more.
What Data We Collect
227bat Two types of data are collected — what you provide directly, and what is automatically gathered through your use of the service.
| Data Type |
Example |
Collection Method |
| Identity Information |
Full name, date of birth, NID number |
Registration Form / KYC |
| Contact Information |
Email, mobile number |
Registration Form |
| Financial Information |
Payment methods, transaction history |
Deposit / Withdrawal |
| Usage Data |
Game history, betting records |
Platform Usage |
| Device Information |
IP address, browser, device model |
Automatic |
| Location Data |
Approximate geographic location |
IP-Based |
We only collect information that is strictly necessary. Collecting data beyond what is needed goes against our policy.
How We Use Your Data
The information we collect is used for the following purposes:
- Account Management: To complete registration, login, and account verification.
- Payment Processing: To process deposits and withdrawals securely.
- Service Improvement: Analyzing usage data to enhance your experience.
- Security: To prevent fraud, money laundering, and other illegal activities.
- Legal Compliance: To provide required information to regulatory authorities.
- Customer Support: To resolve your issues as quickly as possible.
- Marketing (subject to consent): To keep you informed about offers, bonuses, and promotions.
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We never use your data for profiling or automated decision-making that could directly harm you.
Cookie Policy
227bat Cookies are used on our website and app to enhance your browsing experience. They are small text files stored on your device.
Cookies we use:
- Essential Cookies: Essential for login sessions and security. These cannot be disabled.
- Functional Cookies: To remember your preferences such as language and theme.
- Analytics Cookies: To understand platform usage patterns (fully anonymized).
Cookies can be managed through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.
Who Your Data Is Shared With
227bat Your personal information is never sold. Data may only be shared in the following limited circumstances:
- Payment Processors: Only the information required to process deposits and withdrawals (Mobile Pay, Nagad, bank transfers).
- Regulatory Authority: In response to government agency requests as required by law.
- KYC Verification Services: Authorized institutions for identity verification.
- Technology Partners: Platform operations partners — they are not permitted to use your data for their own purposes.
To be clear: Your data is never sold or transferred to any advertiser, marketing company, or other third party.
Data Protection Methods
Protecting Your Data 227bat Maintains multiple layers of security:
- 256-bit SSL/TLS Encryption: Fully encrypted during data transfer.
- Firewall Protection: Robust firewalls to prevent unauthorized access.
- Access Controls: Only authorized personnel can access user data.
- Regular Security Audits: Regular audits conducted by independent external security experts.
- Two-Factor Authentication (2FA): An additional layer of security for your account.
- Data Backup: Secure, encrypted backup system.
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Keep in mind — no one can guarantee 100% security on the internet. Keep your password strong and never share it with anyone.
Your Rights
Under 227bat's Privacy Policy, you have the following rights:
Right to Access
You may request to know what information we hold about you
Right to Rectification
You may request corrections to any inaccurate or incomplete information
Right to Erasure
Request the deletion of your data under certain circumstances
Right to Restrict Processing
In certain cases, you may request that the processing of your data be restricted.
Right to Object
You may object to your data being used for marketing purposes.
Right to Data Portability
Request a copy of your data in a portable format
To exercise these rights support@227bat.app. We typically respond within 30 days.
How Long Your Data Is Retained
We do not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:
- Account Information: For the duration your account is active, and up to 5 years after closure (for legal compliance).
- Financial Transactions: Up to 7 years maximum, as per Bangladesh Bank guidelines.
- KYC Documents: Up to 5 years after account closure.
- Cookies & Session Data: Deleted at the end of each session or after a maximum of 1 year.
Once the retention period expires, data is automatically deleted or anonymized.
Children's Privacy
227bat Strictly not for anyone under 18. We do not knowingly collect data from minors.
If you suspect a minor is using our platform, please support@227bat.app. We will close the associated account and permanently delete all related data.
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Age verification is carried out during registration. If a minor has nonetheless created an account, parents and guardians are encouraged to notify us.
Policy Updates
This Privacy Policy may be updated from time to time due to business changes, legal requirements, or technical improvements.
For significant changes:
- A notification will be sent to your registered email address.
- A notice will be displayed upon logging into the platform.
- The "Last Updated" date at the top of this page will reflect the change.
Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.
Contact Us
For any privacy-related questions, concerns, or to exercise your rights, please get in touch with us:
Response Time
Within 24–72 hours
Live Chat Support
Available 24/7
General Privacy Questions
Frequently Asked Questions
No, never. 227bat does not sell your personal data to any third party. This is strictly against our core policy. Data is not shared with anyone except for payment processing and legal compliance purposes.
Yes. NID and other identity documents collected for KYC verification are stored on servers protected by 256-bit SSL encryption. Only authorized KYC team members can access this information, and they are bound by strict confidentiality agreements.
Yes, you can submit a request to support@227bat.app. However, certain data (such as financial transaction records) must be retained for a specified period due to legal obligations. In such cases, the data will be anonymized.
Every marketing email includes an "Unsubscribe" link at the bottom — simply click it to opt out. You can also update your notification preferences in your account settings, or reach out to our support team.
In the event of a data breach, we will notify affected members by email within 72 hours and advise them on protective measures to take. Our security team will work immediately to resolve the issue.